AFTERPAY

Available to Australian Residents Only

Minimum Spend $50.00 AUD

Maximum Spend $500.00 AUD

For all other information please refer to https://www.afterpay.com.au/buy-with-afterpay/

 

SHIPPING

Please allow up to 3 business days for order processing.

You will receive an email directly from Australia Post with your tracking information once your order is ready to be sent. For any alterations to the delivery address or to request safe drop, please do so via the links provided in this email. Ruby & Lilli will never authorise safe drop on your behalf.

DOMESTIC

Orders under $100 flat rate standard post $9.95

Order over $100 FREE standard post

Express Post $12.95 flat rate

Freight time frames are as per the Australia Post Delivery Network and Time Frames: https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels

 

INTERNATIONAL

Flat rate $30.00 International Post to New Zealand & United Stated of America

International freight time frames are 6+ business days as per the Australia Post Delivery Network and Time Frames: https://auspost.com.au/parcels-mail/sending-overseas/international-delivery-options

 

CUSTOMER CONTACT

Contact via email and social media is usually responded to within 24 hours but please allow up to 2 business days. Contact is made within Business Hours.

 

 

DISCOUNT CODES

Discount codes cannot be retroactively applied to orders.

Discount codes can be applied to orders at checkout in the “Have a coupon” box on the lower RHS.

 

 

CANCELLING ORDERS

Orders can only be cancelled if they have not yet been completed. You will receive an order completion email when this has been done.